Food Bank of Delaware Privacy Policy

The Food Bank of Delaware ("Food Bank of Delaware") Privacy Policy (the "Privacy Policy") applies to all users of the Food Bank of Delaware app and all other Food Bank of Delaware websites, apps, developer platforms and other products and services (each, a "Service," and collectively the "Services"). Food Bank of Delaware 's Terms of Service (the "Terms of Service") is incorporated herein by reference and is available at https://www.fbd.org. All defined terms in the Privacy Policy shall have the same meaning as defined in the Terms of Service. Food Bank of Delaware adheres to the following policies with regard to Your privacy.

  1. Definitions

    1. "NPI" is information that is not personally identifiable and that is obtained through Your use of the Services.
    2. "PII" is non-public information that is personally identifiable and obtained in connection with providing a product or service to You. It may include information such as name and address that You provide to Food Bank of Delaware.

  2. Information Collected

    When You use the Services, Food Bank of Delaware collects NPI such as Your browser type and IP address. Likewise, in order to offer You meaningful products and services and for other reasons, Food Bank of Delaware may collect PII about You from the following sources:

    Registration

    In order to use the Service, You must provide Food Bank of Delaware the following information to create an account: name, email address, address and mobile phone number. Food Bank of Delaware may give you the option to sign up for the Services using your Facebook or other social media account. Use of the Services is limited to Users (as defined in the Terms of Service) who are eighteen (18) years of age or older and/or have legal capacity to form a binding contract

    Food Bank of Delaware may request other information from You during or after the registration process that Food Bank of Delaware uses to provide better and more customized services to its customers. You acknowledge that this information is personal to You, and by creating an account on Food Bank of Delaware , You may allow others, including Food Bank of Delaware , to identify You and to allow Food Bank of Delaware to use Your information in accordance with the Terms of Service.

    Customer Service

    Food Bank of Delaware collects information when You interact with Food Bank of Delaware's customer service in order to accurately categorize and respond to customer inquiries and investigate breaches of Food Bank of Delaware's Terms of Service.

    Using Third Party Services and Visiting Third Party Sites

    Information You provide to third-party sites/websites through the Service are not within the control of Food Bank of Delaware and You provide such information at Your own risk. The terms and conditions of use and the privacy policies of those websites that You provide information to through the Service will govern their use of such information. Any information You share with third-party services through the Service will be collected by Food Bank of Delaware. Food Bank of Delaware will use such information in compliance with this Privacy Policy.

    Use of Cookies

    The Services may send a "Cookie" to Your computer. A Cookie is a small piece of data that is sent to Your browser from a web server and stored on Your computer's hard drive. A Cookie cannot read data off Your hard disk or read cookie files created by other sites. Cookies do not damage Your system. Cookies allow Food Bank of Delaware to recognize You as a user when You return to the Food Bank of Delaware website using the same computer and web browser. Food Bank of Delaware uses cookies to identify which areas of the Services You have used, so the next time You use the Services, those pages may be readily accessible. Food Bank of Delaware also may use this information to better personalize the content that You see while using the Services. Most browser software can be set to reject Cookies. However, if You reject Food Bank of Delaware's Cookies, certain functionality on the Services may not work correctly or at all. Food Bank of Delaware does not link NPI from Cookies to Your PII.

    In the course of optimizing the Service, Food Bank of Delaware may allow authorized third parties to place or recognize a unique cookie on Your browser. Any information provided to third parties through cookies will not be personally identifiable, but may provide general segment information for the enhancement of Your user experience by providing more relevant advertising. Food Bank of Delaware does not store unencrypted PII in the cookies.

    Web Beacons

    Food Bank of Delaware also may use "Web Beacons," pixels, anonymous ad network tags, and Cookies to collect NPI about Your use of the Services and the websites of selected sponsors and advertisers, to collect anonymized, aggregated auditing, research and reporting for advertisers, and to collect data related to Your use of special promotions or newsletters. The information collected by Web Beacons also allows Food Bank of Delaware to statistically monitor how many people open Food Bank of Delaware's emails and for what purposes these actions are being taken. Food Bank of Delaware's Web Beacons are not used to track Your activity outside of the Services or the websites of Food Bank of Delaware's sponsors. Food Bank of Delaware does not link NPI from Web Beacons to PII without Your permission. However, because Your web browser requests advertisements and web beacons directly from ad network servers, these networks can view, edit or set their own cookies, just as if You had requested a web page from their site. If You are a non-registered Visitor of the Services, the only information Food Bank of Delaware collects will be NPI through the use of cookies or web beacons.

    Log files, IP Addresses and information about Your computer and mobile device

    Due to the communications standards on the internet, when You visit the Services Food Bank of Delaware automatically receives the URL of the Services from which You came and the Services to which You are going when You leave Food Bank of Delaware's Services. Food Bank of Delaware also receives the internet protocol ("IP") address of Your computer (or the proxy server You use to access the World Wide Web), Your computer operating system and type of web browser You are using, email patterns, Your mobile device (including Your UDID) and mobile operating system (if You are accessing the Services using a mobile device), as well as the name of Your ISP or Your mobile carrier. Food Bank of Delaware may also receive location data passed to it from third-party services or GPS-enabled devices that You have enabled. Also, as described above, Food Bank of Delaware receives information when You access third-party web pages through the Service. The link between Your IP address and Your PII is not shared with third parties without Your permission, except as described in Section 8. ("When Food Bank of Delaware May Disclose Your Information"), below.

  3. Exemptions from Privacy Policy

    Food Bank of Delaware's Privacy Policy does not apply to any information You may send to Food Bank of Delaware by email or instant messaging programs (i.e. AOL, Yahoo, etc.), as email and instant messages are not recognized as secure communication forms. As such, Food Bank of Delaware requests that You do not send any information, which You consider private, to Food Bank of Delaware by email or instant message.

  4. Use of PII

    Food Bank of Delaware uses and/or intends to use Personal Information to:


  5. Links/Postings to Other Sites

    The Services may contain links to other websites. Food Bank of Delaware is not responsible for the actions, practices, or content of such websites linked to or from the Services. You understand that such websites may have their own legal documents to which You must agree to prior to using and that Food Bank of Delaware has no control over these legal documents. As always, You understand that it is Your responsibility to verify Your legal use of a website as well as use of information from the website with the corresponding website owner

  6. Market Research

    Food Bank of Delaware may conduct online research surveys in order to gather feedback about the Services and opinions on important issues, through email invitations. When participating in a survey, Food Bank of Delaware may ask You to submit PII. This PII is used for research purposes, and is not used for sales solicitations. PII collected through market research will be used only by Food Bank of Delaware and will not be given or sold to a third party without Your consent or as otherwise permitted by this Privacy Policy.

  7. Use of Aggregate Data

    Food Bank of Delaware may combine NPI You provide through the Services with information from other users to create aggregate data that may be disclosed to third parties. Aggregate information does not contain any information that could be used to identify You and does not include Your personal contact information.

  8. When Food Bank of Delaware May Disclose Your Information

    Except as set forth below or as specifically agreed to by You, Food Bank of Delaware will not disclose any PII as gathered from You through the Services.

    1. Food Bank of Delaware may share PII in limited fashion to Food Bank of Delaware's contractors and service providers that perform services on Food Bank of Delaware's behalf, including, but not limited to, operation of the Services technology, marketing services, and other related services. Unless You have opted-out (see Section 8.C. below) of such sharing, these contractors also may have access to Your email address to send newsletters or special promotions to You on Food Bank of Delaware's behalf or to send emails to You for purposes such as conducting market research on Food Bank of Delaware's behalf. Access to Your PII by such contractors and service providers is limited to the information reasonably necessary for the contractor to perform its limited function for Food Bank of Delaware. Food Bank of Delaware also contractually requires that such contractors and service providers: 1) protect the privacy of Your PII consistent with this Privacy Policy, and 2) not use or disclose Your PII for any purpose other than providing Food Bank of Delaware with products and services as required by law.
    2. Food Bank of Delaware may share PII Food Bank of Delaware collects, as permitted by law, to companies such as credit reporting agencies, or servicing and processing companies, or when required or advised to do so in response to a valid legal requirement to release this information such as a state or federal law, regulation, search warrant, subpoena, or court order; or (2) in special cases, such as in response to a physical threat to You or others, to protect property, or defend or assert legal rights, to defend ourselves in litigation. In the event that Food Bank of Delaware is legally compelled to disclose Your PII to a third party, Food Bank of Delaware will attempt to notify You unless doing so would violate the law or court order.
    3. If You prefer that Food Bank of Delaware does not share certain information with its contractors and service providers, as described above, You can direct Food Bank of Delaware not to share that information by contacting Food Bank of Delaware at foodrescue@fbd.org. Please note that an opt-out with respect to information sharing will not apply to information sharing arrangements described in Sections 8. A or B.
    4. Finally, Food Bank of Delaware may provide content and services to You through websites other than those contained in the Services. Food Bank of Delaware will not disclose Your PII to these 3rd party websites without Your consent, but You should be aware that any information You disclose on such sites is NOT subject to this Privacy Policy

  9. Security Policy & User ID/Password

    The Services utilize various information security measures such as internet firewalls, an intrusion detection system, encrypted data transmission, and operating procedures to protect Your personal data, accounts, passwords, etc. This information is kept completely separate and confidential, unless You have given someone-else Your user ID and password. As such, You should protect Your user ID and password and NOT share it with anyone. If You believe Your user ID and password have been compromised and You have trouble changing your user ID/password on the Services, please contact Food Bank of Delaware's technical support department at foodrescue@fbd.org.

  10. CAN-SPAM Compliance Notice

    Food Bank of Delaware and its affiliates fully comply with the federal CAN-SPAM Act. You can always opt out of receipt of further email correspondence from Food Bank of Delaware.

  11. Transfer of Ownership

    If the entire or substantial ownership of the Services were to change, Your user information may be transferred to the new owner so the Services can continue operations. In any such transfer of information, Your user information would remain subject to the promises of Food Bank of Delaware 's then current Privacy Policy.

  12. Notice to Residents of Countries outside of the United States of America

    Food Bank of Delaware is headquartered in the United States of America. Personal Information may be accessed by Food Bank of Delaware or transferred to Food Bank of Delaware in the United States or to Food Bank of Delaware 's affiliates, business partners, merchants, or service providers elsewhere in the world. By providing Food Bank of Delaware with PII, You consent to this transfer. Food Bank of Delaware will protect the privacy and security of PII according to Food Bank of Delaware's Privacy Policy, regardless of where it is processed or stored.

  13. California Privacy Rights

    Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of PII that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the preceding calendar year. In particular, the law provides that companies must inform consumers about the categories of PII that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by Food Bank of Delaware pursuant to Section 1798.83 of the California Civil Code, please contact Food Bank of Delaware via email to foodrescue@fbd.org

  14. Deletion of User Data

    Should You wish to request the deletion of PII data from the Services, please email Food Bank of Delaware's customer service department foodrescue@fbd.org.

  15. Your Acceptance of This Privacy Policy

    This is Food Bank of Delaware 's entire Privacy Policy and it supersedes any earlier version. You agree to it every time You use the Services.

    If Food Bank of Delaware makes any material changes to this Privacy Policy, Food Bank of Delaware will notify You by email or by posting a prominent notice on the Services prior to the change becoming effective. Food Bank of Delaware encourages You to periodically review this page for the latest information on Food Bank of Delaware's privacy practices. Your continued use of the Services or Service constitutes Your agreement to be bound by such changes to this Policy. Your only remedy, if You do not accept the terms of this Policy, is to discontinue use of the Services.


Questions About This Privacy Policy

Should You have a privacy question about the Services, please email Food Bank of Delaware's customer service department foodrescue@fbd.org.